<span id="INSERTION_MARKER">I upgraded to version 1057 on my TV for 6 days ago. Immediately after the update the TV lost its ability to connect to my wireless network. When trying to configure the network settings, the menu disappears as soon as it has search for available networks. Sometimes I am able to see the name of my network for a fraction of a second before the menu exits. <span>
<div><span>Through a WIFI scanner I noticed that the TV is broadcasting its name up until that very moment when the menu disappears. After that it won't start broadcasting again until it has been turned off/on. </div><span>
<span>I contacted Samsung support and got the worst support ever. The supporter didn't relate to the things I wrote and forced me through a standard level 1 support even though I told him that I had already done those things. He kept writing "I understand your requirement. . ." At the end he stated that this problem was not caused by Samsung and that I would have to pay for a repair service because the TV was beyond the warranty period.
<div><span>In the meantime there are several articles on the Internet outlining the a similar problem with this version of the firmware.
Check out his link: http://www.tomsguide.com/answers/id-2479887/samsung-smart-network-connection-issue-un60es8000.html </div><span>
<div><span>I tried to reset it to the factory default, which did nothing except running me through the initial setup procedure. </div><span>
<div><span>I got a version 1054 downloaded to my computer, which I tried to install via USB but the TV says it can't find any upgrades on the USB stick. Just to be sure, I formatted the USB stick to the FAT32 format but that didn't help either. </div><span>
<div><span>I tried to plug in a network cable to have the TV try to update the firmware again, via the online option, but got the message that I already have the newest version. </div><span>
<span>My advice is that you consider it carefully before you install this firmware.
<span>I am now waiting for Samsung to call me back which they promised to do within 2 business days. Apparently that is not working either. . .
<div><span>Guess it felt good to get his out of my system. . . but my TV still doesn't connect through WIFI. </div><span>
<span>I would really appreciate if anyone would happen to have a solution to this or if there happened to be a Samsung employee who would read this post and light up under the developers at Samsung.
I last wrote a few months ago when firmware (ver 1056) was released. I heard back from many users about the horrible issues that people were having.
Now, I see that there is a newer 1057 version (dated February 11, 2015) posted on the Samsung official website.
Has anyone tried it? I have the year 2012 model of the UN55ES8000F so I want to make sure that it's worth the upgrade from my current 1054.4 version.
Thank you for any & all feedback.