But if there is help it's likely from the person who you handed the money to.
My recurring fix to photo upload issues is to unplug the SD MEMORY CARD from these cameras (you didn't tell much about that camera and I didn't find it online) and put that in my laptop or some other card reader.
I received a Kinon Tiny VGA digital camera from an office party and used it for a week while my old camera was broken. I have installed the software but cannot get the pictures uploaded. It gives me an error message the the camera is not connected (it's connects by USB). I cannot find anything online regarding this brand of camera. Can anyone help?