Computer Help forum


New Computer is Subject to Freezes

by BlitzMK / July 7, 2012 8:40 AM PDT


I've recently purchased a new computer with the hardware listed above. When I first got it, I installed Windows 7. After a couple hours of using it it froze and I was a little concerned. It did so again after a few more hours, and again after another five. It started happening every hour or even more frequently, and at one point I believe my computer even shut off (I went out to get food and it was off when I got back). It froze in the middle of logging in

I tried unloosening my CMOS chip, which a friend suggested, but no dice.

I installed Windows XP in hopes that it would be a temporary solution, but it froze there too. Then, when messing in my bios, it froze during boot select. I guess that means it freezes pretty much everywhere. Any ideas?

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All Answers

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Just one.
by R. Proffitt Forum moderator / July 7, 2012 9:59 AM PDT

It's under warranty so not your problem. Get back to the seller and start the warranty process.

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Why do individual posts need titles?
by BlitzMK / July 7, 2012 11:10 AM PDT
In reply to: Just one.

Mm, the problem is is that I live in North Carolina and I bought it from California. It would take so long, I'd like to get it fixed myself before I go through all that.

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Then given the story, not an easy diagnosis.
by R. Proffitt Forum moderator / July 7, 2012 3:30 PM PDT

You would have to list every part and hope someone finds a flaw.

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