Computer Help forum


New computer crashing

by bindiboi / August 24, 2016 10:53 PM PDT

I recently bought a new computer with Windows 10 on it. I had it less than 24 hrs when I got the BSOD. I was in the middle of installing GTA 5 (store bought, legit copy) when it happened. I was only able to even get it to go the my main Windows page 1 after that. Every other time it wouldn't even get that far. Safe mode even failed. I sent it back to iBuypower (where I bought it), They replaced the CPU, RAM, and finally the SSD drive reinstalling Windows. After each step, they tried it and still got the BSOD until replacing the SSD and Windows stopped it. My question is, can a game like that do all of that, or could it have been, more than likely, a faulty SSD or Windows? I get it back on Friday and want to know if it is safe to put GTA on it. I know the game it fine as I have had it on my current computer for about a year and it runs fine. I am new to Windows 10.
I am also aware that Rockstar says they do not support Windows 10, however, virtually all of the people I have spoken too who play, all have Windows 10. I also have never heard of it completely wrecking a computer. When there have been problems they are game crashings and infinite loading loops. If anyone needs event logs, I do have them.

Please help. As silly as it sounds, that game is pretty important to me.

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All Answers

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Faulty hardware
by Bob__B / August 25, 2016 8:04 AM PDT
In reply to: New computer crashing

Not the game.

What you have is call 'infant mortality'.

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by bindiboi / August 25, 2016 4:47 PM PDT
In reply to: Faulty hardware

What is, "infant mortality"? Can't find it on the net. (other than human infant mortality)

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It's part of The Bathtub Curve. Here's the article.
by R. Proffitt Forum moderator / August 25, 2016 4:55 PM PDT
In reply to: @Bob_B
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So what you're saying is
by bindiboi / August 25, 2016 10:19 PM PDT

So what you're saying is it was just something defective in the new product? What about the fact that iBuypower (a great company btw) test runs each computer before shipping them? On another forum, I gave my event log to one of the people and he said that Critical_Process_Died Bug_Check. Showed up. Thing is, that really doesn't tell me what actually caused the issue. I'll be getting the computer back tomorrow. Now I am nervous about installing GTA. I'm kinda homebound (health). GTA has been a great escape for me. Now I don't know what to do.

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Parts fail
by Bob__B / August 25, 2016 10:38 PM PDT

They have a higher failure rate at the beginning and end of their life span.

When you get the machine back just install your games.

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While it's not listed at the site.
by R. Proffitt Forum moderator / August 25, 2016 8:53 AM PDT
In reply to: New computer crashing

Many folk run that game on W10. It's something with the machine or drivers or settings.

There are forums full of folk that have game troubles. I wish I had better news.

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by KEN_MARTIN27 / August 25, 2016 2:08 PM PDT
In reply to: New computer crashing

hi bindiboi

The BSOD: dllRegisterSetting alert is shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers in order to receive support. In reality, though, they will only be greeted with people who are trying to sell them unneeded support contracts and services.

The “BSOD: dllRegisterSetting” pop-up ads are caused by a malicious program, which is typically bundled with other software that you can download for free from the Internet. When the malicious program is installed, an “BSOD: dllRegisterSetting” alert will randomly pop-up. The fake “BSOD: dllRegisterSetting” pop-up will have this message:

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by bindiboi / August 25, 2016 4:44 PM PDT
In reply to: BSOD

I may not be a computer whiz, but I know that isn't the issue. It was a brand new computer (I got it in that very day). The first thing I did was put Norton on it, then I installed the game (from store bought discs). So I never installed anything from the net, let alone anything bundled.

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Cringe. Norton?
by R. Proffitt Forum moderator / August 25, 2016 4:56 PM PDT
In reply to: @KEN_MARTIN27

OK, put it back to stock, let Windows Defender do that duty so you don't end up with the maker pointing fingers at what you changed.

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by bindiboi / August 25, 2016 10:05 PM PDT
In reply to: Cringe. Norton?

I'm sorry, I'm not sure I understand.

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A little longer answer. Some get upset when....
by R. Proffitt Forum moderator / August 26, 2016 9:05 AM PDT
In reply to: sorry?

You got your machine and you installed Norton. That's a big deal. You changed the installed OS in a big way. I'm not saying that's it but you just gave the seller, maker, etc. a big reason to tell you that you broke it.

While it would be nice if they don't point at you for the issues, sometimes they do. I've seen a lot of finger pointing so try the game on a machine they deliver. As-is, don't modify it in any way.

Post was last edited on August 26, 2016 9:16 AM PDT

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