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New computer crashing

I have a question for any nerd techs out their that can read this?
My new computer that I got 2 days ago keeps crashing and I don't know why. I try to run games but it keeps crashing after 5 minutes of running it. It goes black and everything shuts off and restarts no problem. Before I try to post this as well it keeps crashing. Now I am in a class that is learning about computers but I have not learned about what to do in this situation. I've tried downloading recommended apps by other people but neither seem to be working or cost money but I prefer free.
It is a MSI CyberpowerPC Gamer Xtreme GXi10060W with a 1tbhard drive, GPU is NVIDIA, OS windows10, processor speed is 3.5 Ghz, and 8 gb of RAM.
Please help.

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All Answers

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In reply to: New computer crashing

Remember what I said in Feedback? It begins.

Look inside and make sure the heatsink and fan is still attached to the CPU. I'm guessing this was shipped to you and rough handling can make those come loose sometimes.

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try this

In reply to: New computer crashing

when it's starting to boot and you get a screen message on how to enter BIOS, do so. Go into the temp section and sit there and watch it at idle for about 5 minutes. Does the temp keep climbing up past 60 or 70C? If so, you have a heat problem with the CPU.

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