Unfortunately, I know of other people who have had similar problems with Hewlitt Packard. They are just a headache and they make customers feel pretty crummy about buying their stuff at all. To sum it up (and I truly am summing it up, because I dealt with much more than follows), I purchased my first laptop (HP Pavilion DV6626) on January 18th 2008. By May I started having issues like corruptions out of nowhere for no reason, optical drive issues (in the end, I had to replace it 5 times......), weird little glitches, inexplicable system shutdown, etc. It took til October for them to escalate my case to their case managers (where the really irritated customers go). They eventually had me send the whole thing in for a repair that was supposed to last 3-5 days and ended up lasting 3 weeks. They replaced the motherboard, hard drive, lcd screen, power board, 2 usb slots and my wireless adaptor, plus misc. cords and cables.. They sent it back and it was STILL MALFUNCTIONING!!! So... they said they'd build me a new one since they didn't even make the DVs anymore. Well, I got this really cool looking laptop, plugged it in, and it wouldn't even power on!!!! I called and got threatened with collections if I didn't return both immediately, to which I said no, I'd send back the new broken replacement and keep my original til I got a working replacement (my original could still do basic things and I needed it). They finally sent me a working replacement, (my original was basically broken for 9 months before HP honored their warranty) I've had it for three weeks and already I'm having issues, such as my optical drive opening out of nowhere for no reason, with no error and completely randomly. LOL! Even if you don't have any problems with an HP machine, their customer service is terrible. I will never buy another HP again, that's for sure. My roommate's dad just bought a really nice Dell for around $500, and I've heard really good things about the brand Acer. Either way, I feel it's an obligation to warn people from something that might end up way more of a headache than need be. Good luck computer hunting.