It's new and could have a defect. The only other test you could do is to try some hot spot.
i am having difficulty with my wireless router USR 8054.
I have 2 laptops with built in wirelss cards which detected the wireless network and would connect no problem. My new laptop detects the wireless network and I see it active and functioning but when I hit connect it won't. I disabled the security features but to no avail. I connected to the internet directly through a port on the router so able to access internet through ethernet cord but am at a loss how to proceed. Any help would be greatly appreciated