If there are other USB ports, are they active? If not or only the frt. USB ports make sure under the bios section, they are enabled. Of course recheck the wiring, it can be confusing at times for anyone.
i just got my new XION Solaris case from newegg.com It has 2 front audio and 2 front usb ports. Using both the motherboard and case manuals i connected the cables for the USB to my motherboard and doublechecked that the pins were correct, but the ports are not working. I did not connect the audio ports and left the pins jumped. I am running Win XP SP2; this is my first case with front USB.