Unfortunately, I have to agree. My KDFE42A10 is one on the latest class action suit in California. Sony is not standing up to the plate and doing the moral thing. They are not re-engineering the optical block and are not offering an equitable solution on a rebate. Simply repairing the optical block with a like one will not work. It will only last until the next projection bulb change or sooner. Prior to this I preferred Sony products, but can no longer feel like their products are first line.
You can read thousands of similar complaints all across the internet from across the world how sony continues to produce defective lcs they have turned into a second rate company who sold thousands if not hundred of thousands of television sets knowingly with defecive parts primarily optical blocks. sony does not care if any shape or form about customer service but would rather as they have contiually made abudantly clear rather loose loyal customer who THOUGHT sony was top notch when it came to technology and customer service. As of right now, Sony has lost one class action law suit invloving a series of sets and has two more pending with a new and definitely largest class action law suit in the early stages of being filed. THE BEST ADVICE AS A ELECTRONIC EXTREMIST WHEN GOING TO PURCHASE A NEW TV WHETHER PLASMA OR LCD DO NOT WAIST YOUR MONEY BUYING SONY THEY ARE A SHELL OF WHAT THEY USED TO BE. AND THEIR SUPPOSED CUSTOMER RELATIONS IS A JOKE ONCE YOUR ONE YEAR WARRANTY IS UP THEY FORGET YOUR NAME. IF YOU DONT BELEIVE ME JUST DO A GOOGLE SEARCH UNDER SONY TVS AND OPTICAL BLOCKS PROBLEMS