Networking & Wireless forum


network show connection but no access to the internet, why?

by tomera90 / January 26, 2014 3:53 AM PST

Hi everyone!

im strugling for over 2 weeks to solve this problem and tried everything i know and read online. but couldn't solve it.

I can't connect not via wifi and not via a cable directly to the router, (but windows shows a connection)

** I have windows 7.

when i put an adress manually at the tcp/ip adaptor i can surf online (only on laptops but not possible on a mobile).

any help?? im going crazy from that issue.

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All Answers

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Hook ups
by pgc3 / January 26, 2014 4:16 AM PST

What is the router/modem you are using and what server, cable, DSL?

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by tomera90 / January 26, 2014 5:40 AM PST
In reply to: Hook ups

It is an integrated modem and router from "Sagemcom".

and what do you mean by what server/cable/dsl?

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Modem router
by pgc3 / January 26, 2014 11:14 PM PST
In reply to: ...

That is called a "GATEWAY" It sounds to me as if you should contact your server, ISP. Your hook up should be either via cable or DSL, cable input is via a cable and DSL links to a phone line. Again, it sounds like time to contact whoever you pay for internet service.

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At over 2 weeks.
by R. Proffitt Forum moderator / January 26, 2014 5:56 AM PST

It's time for your ISP to put up or you to change companies. Why stay around when the service is that bad?

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