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General discussion

Network printer DOES NOT install on Ultimate

by lelecarabina Oct 4, 2008 5:31AM PDT

Hello everyone, I tried all the tips I could find to install a network printer from an XP-based computer in my Ultimate, and nothing worked. I keep getting the following message:
"The server for the 'hp deskjet 5600 series' printer does not have the correct printer driver installed. if you want to search for the proper driver, click OK. Otherwise, click cancel and contact your network administrator or original equipment manufacturer for the correct printer driver."

I already contacted HP. They say Vista already has the driver installed and I just have to add a Local Port from the network (\\compaq\hpdeskjet), but that also does not work. I see the message: "Network path not found."

My other Vista laptop gave me no problem to install the same printer over the network.

Does any one know what is going on?

Thank you guys.

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1 Posts

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The two items I keep trying

by r. proffitt Forum moderator Oct 4, 2008 7:13AM PDT

Turn off UAC and uninstall Zone Alarm plus disable the firewall. They can't tell you to do that, I can. Good Luck.

Bob

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