Question

Network connectivity issues

So earlier today I couldn't connect to my wifi due to a disconnected network drive I remapped a drive and was prompted with the message local area connection doesn't have a valid ip connection. I tried to give it a static IP which didn't work. I then unchecked the ipv6 and did the ipv4 setting and retried a static IP still nothing. I the did ipconfig /release the I tried ipconfig /renew and was prompted with unable to contact dchp server and have no idea what to do next can I get some help.

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Answer
Usually

I try it with my laptop on location then if that's OK we reboot the modem, router and test again. For W7 you have to be careful about date, time settings as some antivirus suites drop connections like this on expiration (something I disagree with.)

Then we use system restore to when it worked and finally if that fails we install some USB WiFi stick to see if the WiFi hardware is the issue.

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Answer
Done

I have done that and the wifi does connect I tested it with a laptop and the same Ethernet cable it works as it should what next

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Then try what I do next.

I usually reach into my PC medic bag to pull out and try another USB WiFi dongle.

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Answer
A quick question

Would upgrading to Windows 10 fix this I was planning on upgrading anyway.

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Iffy
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Adding to what Bob said....

If you have Norton/Kasperski or others, you need to disable these to get SR to complete.
Dafydd.

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Answer
Ok

I have the system restore up and running and I'm connected to the network but it remains unidentified. I tried to put a dongle in and the pc doesn't respond (no detection of the device) it works in a different computer however. I looked at the driver and it didn't install ill have to troubleshoot that problem any ideas.

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I've seen that.

I had to find a driver off the web to do that. Once done, no problem.
Dafydd.

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Answer
I'm online

I'm connected to the internet through the dongle now what next.

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That's good.

All it means is the other WiFi card/dongle is dead, has issues or needs it's driver installed. In some cases you need an app to turn the WiFi on but I don't see details to offer much else.

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