I too have this same issue. However, my Internet@TV worked until I performed my first firmware upgrade. I have since upgraded to a newer firmware version, however the issue remains, Internet@TV is stuck on "Downloading". Does anyone know of a solution for this?
I bought the HT-C5500 Blu-Ray along with a LED Samsung TV last April and everything worked great for a couple of months. Then, after a firmware upgrade, my Internet@TV suddenly stopped working. I can connect to my network wirelessly, and my player has even updated its own firmware. But when I go to set-up Internet@TV, all it does is get stuck on "Downloading..." and never makes any progress!
Samsung customer service has been a nightmare. Anyone resolve an issue like this?