Examples are Norton and Kapersky require special steps to allow SR to do it's thing. If this fails then you may have a fine warranty issue. That is, the machine has failed and you should move to Dell for repair (free of course) or refund.
My sister accidentally uninstalled the network driver on her Windows 8 Dell tablet and cannot access the internet anymore. How do I reinstall the network driver? I tried doing a system restore and that isn't working either...