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General discussion

Netscape Communicator cannot open...help

Jun 20, 2005 7:59AM PDT

With all the alerts about Netscape having problems.
I DOWNLOADED Mozilla Firefox and eventually took over
NETSCAPE..Icons on the Desktop..When I click on Netscape
Communicator..a popup comes up.." This program has
performed an illegal operation and will be shut down. If
the Problem persist, contact the Program Vendor" Then it
reads: NETSCAPE caused an invalid Page Fault in module
Netscape.exe.at0187:00407340. WHat is this? All my Email
is in NETSCAPE. I'm in Mozilla Firefox which I THINK is
pretty good...But my Daughter wants the operation of the
computer back the way it was. Can any one Help,Help me
on this. I Scanned for Spyware and found 304 parasites.
Cleared it and re-booted it. Still the same.
Thank you Dave Esquer.

Discussion is locked

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Re: Netscape can't open
Jun 20, 2005 5:05PM PDT

Dave,

Uninstall Firefox, then reinstall Netscape.

I assume all your mail (and that of your daughter) will still be there, but it won't harm to make a backup of it first.

But it might make more sense to install the full Mozilla program (which is the successor of Netscape more or less and includes a mail-component) and throw Netscape away.

Kees

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How do you backup email !
Jun 23, 2005 3:13PM PDT

How do you do it if you cannot open our Browser NETSCAPE.
It lets me in for awhile and BOOM! a windows POPS UP!
ILLEGAL ENTRY. You said to unistall Mozilla and reinstall
NETSCAPE..Should I re-install the Original NETSCAPE 6 or
the upgrade on NETSCAPE 8. I'm more concern about my email I get all my CNET mail and I saved some email for later answering and Photos from my Grandchildren.
I don't Know what to do. Funny..I can get in Firefox,IE
SBC YAHOO, but not NETSCAPE my Primary???