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Netscape 7.2 "disables" itself

by bajinc / February 24, 2005 2:05 AM PST

After upgrading to 7.2 (from 6.2) Netscape will "disconnect" when minimized and inactive for a period of time (anywhere from 20-60 minutes). My DSL internet connection is not dropped, as power-cycling the modem does not help. I must close Netscape then re-open it and all is well. This does not occur with IE so it must be something in Netscape.

Any ideas?

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I would...
by R. Proffitt Forum moderator / February 24, 2005 2:17 AM PST

Close and reopen Netscape as a workaround until they issue a new version.

Seems like a valid workaround.

Let me comment that many people today expect perfect software. My feeling is that they'll have to wait a few more years.

Bob

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Netscape 7.2
by bajinc / February 24, 2005 2:59 AM PST
In reply to: I would...

Which is the workaround I've been doing for a few days now. However, I use email all day for business purposes here at home and, when Netscape is "disabled" I do not automatically receive inbound email ... I must remember to close & re-open Netscape so it can check for mail. This gets time consuming (& annoying) having to do it every hour or two and some email may require more prompt action than that. My clients count on my being responsive to their emails, in some cases immediate, and I was hoping to reduce the possibility that this Netscape "bug" might cause a problem in my responsiveness in my work.

Believe me, I do not expect perfection in software, but I do expect functionality and ease of use.

Thanks for your suggestion!

Anyone else experiencing this problem?

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Actually you did expect it to be perfect.
by R. Proffitt Forum moderator / February 24, 2005 3:34 AM PST
In reply to: Netscape 7.2

But let's look at your posting. You may have missed it or the Forum Tip: is not showing. Please report this omission to the Forum Feedback if you don't see this on each post.

"Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution."

You may be running firewalls, an outdated OS or something else that you can write that offers a clue why this happens.

If you need a MAIL CHECKER, then such is ready to use and plentiful.

As to your writing " I use email all day for business purposes " then you should move to some software or system that has ready support you can beat on.

Bob

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Tried Mozilla?
by Yew / February 24, 2005 2:56 AM PST

Netscape branded browsers are usually slightly modified versions of Mozilla. About the only thing Mozilla can't do that Netscape can, is download email from @netscape.com email addresses.

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Are you talking about
by MarkFlax Forum moderator / February 24, 2005 9:28 PM PST

the Netscape 7.2 browser, or the email software, Netscape Mail?

Did you know that you can open up Netscape Mail without having to open the Netscape browser, and when minimised, the mail client will check for new messages whenever you set it to check.

Mail & Newsgroup Account Settings > Server Settings


Mark

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Are you talking about
by bajinc / February 25, 2005 12:19 AM PST
In reply to: Are you talking about

Thanks for the tip, Mark; however, both the browser AND Netscape Mail do this "disabling itself" since I've upgraded to v.7.2, doesn't seem to matter if I have one or both of them opened .... if both are open as soon as one is "disabled" the other is also. Perhaps it isn't related to inactivity because I have Netscape Mail set to check every 5 minutes ... not sure what it's related it, just random?

Thanks.
Beth
running Win98SE on a many-times upgraded Gateway 2000 (apologize for leaving this info off my 1st post)

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Hi Beth
by MarkFlax Forum moderator / February 25, 2005 8:54 PM PST
In reply to: Are you talking about

I use Netscape 7.1 and I assume you did too before you upgraded to 7.2.

I had thought about upgrading myself, but didn't consider the new features to be worth it in the end.

Have you thought about uninstalling 7.2 and going back to 7.1?

Mark

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Hi Beth
by bajinc / February 26, 2005 2:04 AM PST
In reply to: Hi Beth

Mark, actually I upgraded from V6 to 7.2 because of some weird things I'd been living with on V6 that I finally got tired of. Had tried v7 when it first came out and had LOTS of problems so at that time I went back to V6. Following someone's suggestion a couple days ago, I recently installed Mozilla Firefox browser and have been using that for a couple days with success. Think I'll try their email software and see how it goes before I go back to Netscape V6 but, yes, going back to my previous version will probably be my next step unless someone on CNet has had this same problem and was successful in fixing it & willing to share their insight.
Beth

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