General discussion

Netgear WGT624 V3 Wireless Router Problems

Hi Guys/Gals,

My wireless connection is not working and i cannot log on to it, I have connected a Netgear WGT624 V3 Wireless Router to my Motorola SurfBoard SB5101E Modem which is connected to Telewest Cable Broadband (internet works fine if i access directly through the modem), on the router the power light is lit and also the internet light flashes rapidly but the wireless light comes on for a couple of
seconds and then goes out - i think this is the problem? I have tried logging on to the router to check the wireless settings but cannot access it, i have also tried connecting directly via LAN but cannot get this to work either although i am not sure if i have connected it correctly?

Any ideas/comments/advice is very much appreciated!!

Thanks in advance,


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RE: Netgear WGT624 V3 Wireless Router Problems

Any ideas - anyone?


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install latest firmware on router

What computer make & model?
What computer OS? If XP, is it SP2 and fully updated?

Use a working Internet connection to download and install ALL the latest drivers from the PC maker's website. If you purchased the wireless adapter separately, download and install the wireless adapter drivers from the adapter maker's website.

Make a wired connection to a numbered port on the back of the router.
Can you log in to the routers admin page now?

* * * * *

Ultimately, you need to follow the procedure to install the latest firmware on the router:

The REFERENCE MANUAL is there, too.

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Netgear WGT624 V3 Router Login Problem

I have exactly the same problem as this and is connected in the same way, i have a degree in Networking, and cant resolve this problem, Im thinking it must be a fault with the product and will have to contact netgear. Before this however, I will try to login using a different Ip address; as opposed to the as it says in the manual.
If anyone else had this problem can you tell me what you did to resolve it??


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Netgear WGT624 Router Login Problem

Hi mate,

Well it is now sorted, what i did is connect the router to the modem as stated (make sure your modem is on when you power it back up as some go in to standby). Then i connected a LAN cable to the modem and logged in to it that way, then i ran the wizard and hey presto it works!!

Maybe this will work for you as well!


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Manual says
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Netgear WGT624v3 Installation software

I bought a refurbished router. Netgear indicated that the installation guide and software can be downloaded from their website, but I could only find firmware. Anyone know where I can find installation software?

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Here's the install guide.
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There is no installation guide
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Getting irritated

Okay, I'm having pretty much the same problem, with the exception that I have no Wireless or Internet light activity. All computers connected to the router still have internet, but I can't log into the router at all with routerlogin or IP Addresses. And I can't connect to the router wirelessly at all. Any suggestions?

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Did you happen to have Zone Alarm installed?
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Netgear WGT624 V3 Wireless Router Problems

Unfortunately I don't have ZoneAlarm so that didn't help at all, but thanks for trying.

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The KB article is breaking more than ZA.
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To login to your router

Have your computer connect.

Start, run or hit the Windows Key and the R key at the same time.



hit enter

type ipconfig /all (space between the g and /)

hit enter

look for the default gateway. Might look something like

What ever the default gateway is, Open your browser and type the default gateway in the browser. It will then prompt you for your username and password.

Hope this helps.


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Set computer to DHCP and let it get IP from switch

Set computer to DHCP and let it get IP from switch

Based on PudgyOne's response I flashed on the fact I hard set my laptop's IP to which should have worked just fine with but the web page would not load. Setting the laptop to DHCP it got the same Ip ! from the netgear switch but the page loaded.

what a wonderful way to kill a day so much fun. I consider this a bug as the ipconfig /all returned the same thing for my setting whether I hard set the IP mask and gateway or I let DHCP do it. Yet one works and one doesn't.

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I don't see a way to edit post and I mis typed the IP

I mistyped the ip in the post
should have typed
I hard set my laptop's IP to which should have worked just fine with but the web page would not load.

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Router Login

You should know that if router is not set up to allow wireless login then it will deny you.

Try to login to the router by directly connecting your computer (preferably the one you used on initial setup)to it. Normally, as others have pointed out, you just type in to connect to the router via a web browser. If this fails then you may have to reset the router so that you can login using the default username & password.

Netgear's official support page:

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