I got your email, and I've passed it along. Thanks for the info that you've provided.
I've reset Smart Hub and reset to factory setting on the TV more times than I can count.
I even set up a SmartHub account.
But the problems persist...
Netflix: It now requires me to log-in with my email and password each time I click the app. Moreover, I, like many people, have to click a video 5-6 times before it finally starts
VUDU: It now requires me to log-in with my email and password each time I click the app. Moreover, I get two emails each time I do this, one indicating that I have deactivated my account on my Samsung TV, and another indicating I have reactived it
Pandora: Every time I click the app, I have to go online and type in the code that is presented in order to access the app
Frankly, I'm sick and tired of this (crap), and I'd like a refund. My TV is only 7 months old, and none of this (crap) was happening when I first bought it.
I'm still a Samsung fan. My wife and I bought a non-Smart TV for the basement and access all the apps through a PS3. No problems whatsoever. But the Smart TV, and Smart Hub, is an unmitigated disaster...