General discussion

Netflix streaming on Samsung TV

Jul 24, 2009 7:59AM PDT

I recently purchased the Samsung LED 7000 Series TV (UN46B7000), and I can't seem to figure out if the Netflix streaming works when connected to the internet via the USB LinkStick (I haven't purchased one yet). I am a Netflix member already, but everything I've read online, including the Netflix site, only refers to this option on the Samsung blu-ray player.

Can someone help me?


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Reply to: Netflix streaming on Samsung TV
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Netflix streaming on Samsung TV
Jul 24, 2009 1:50PM PDT

The TV does not support Netflix at this time. It is possible that it may in the future via widgets, but I would not hold my breath.

Possible widgets that -might- come to Samsung TVs.

The Netflix streaming available on their Blu-ray players is very nice. It has room for improvement, but works well.

As for the LinkStick, you might consider other options. I think the LinkSticks run $80 and are only going to connect one device.

Some other options:

I saw a $60 Powerline Ethernet Adapter in BestBuy today . . .

Flashing an extra ($45) Cisco broadband router to act as a bridge including a 5 port switch has worked perfect for me. However, it's not for novices.

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NETFLIX Streaming
Dec 9, 2009 3:26AM PST
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No Netflix Widget on Samsung TV's
Jan 10, 2010 5:31AM PST

What you're reading here and on other forums and seeing on your TV is true: The Samsung @Internet TVs do not have the Netflix Widget that is generally available and apparently works on other devices.
I too am very disappointed about this.
I recommend you call, write, and e-mail Samsung Customer Service demanding the Netflix Widget be made available on your TV.

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Jan 14, 2010 9:11AM PST

I too got the TV assuming the Netflix was available and am seriously considering whether to return it .

I saw this new release from samsung - and it is pretty clear that they say that netflix is available .

Connected TV and Samsung Apps
With built-in Ethernet connection and wireless ready capabilities, the 2010 LCD TV lineup is ready to meet the growing consumer demand for ?content without borders.? The upgraded Internet@TV feature now includes Samsung Apps, providing consumers with an expanded, easy to navigate selection of content and applications from leading services like Accedo Broadband,, The Associated Press, Blockbuster, Fashion TV, Netflix, Picasa, Pandora, Rovi, Travel Channel, Twitter, USA TODAY, and Vudu. Applications can be downloaded and viewed all while watching TV. All of the premium LCD TVs 650 Series and above, will include the upgraded Internet@TV with Samsung Apps.
Also included is DLNA compatibility for wireless connectivity and multimedia sharing across devices, allowing consumers to wirelessly transfer photos, movies and music from PCs, mobile phones and digital cameras to their TV for big screen enjoyment with friends and family."

Can somebody from samsung give me a reply on what is happening .

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Jan 16, 2010 12:55AM PST

"the 2010 LCD TV lineup" is the key word. They haven't upgraded older sets to provide the expanded funtionality.

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Will the 2009 lineup be upgraded to 2010 functionality?
Feb 10, 2010 10:42PM PST

It seems to be that the 2010 lineup will include additional internet@tv functionaility. I'm wondering if this is just a firmware upgdate that can be applied to existing models or something that is exclusive the 2010+ lineup? Do the new models have additional processing power for the internet@tv service? I had read some reviews that claimed the menus were a bit sluggish.

I'm considering buying a LN46B650 and am on the fence as to whether I should pull the trigger and get it or hold out for the LN46C650 series. It's unclear exactly what improvements there are in the "C" series over the "B" series.

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Don't buy the Samsung
Feb 11, 2010 5:22AM PST

If you ask me, I say don't buy the Samsung TV. I'm mad as H*** that they aren't pushing the Netflix widget down to my Aug'09 LN46B650, and even madder that they will not explain why.
I'd recommend buying a different brand. There are several others that DO Netflix streaming.
I won't buy another Samsung product because of my experience with them on this one.

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That is correct
Apr 26, 2010 12:25PM PDT

Samsung will off the new APP store on the 2010 line-up order for customers who have bought Samsung TVs in years past and want to get this new APP store on their TV they will need to buy a 2010 TV or a 2010 Blu Ray player (BDC5500, BDC6500, or BDC6900) and they can access All-Share (DLNA) and the new APP store through the Blu Ray player wired or wireless.

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Feedback Link
Apr 23, 2010 11:37AM PDT

Im disappointed that Blockbuster and Amazon have a widget but Netflix doesnt. Do you have a link for the Samsung feedback site?

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Netflix App on Samsung Series 7 3D
Mar 25, 2010 9:10AM PDT

Same problem Netflix app on Samsung Series 7 3D, the app requests a software update, it says "go to Menu, Support and Software Upgrade" the problem is there is no such directory.
The Menu for the TV has no entry for Support or Netflix Software Upgrade.
I will appreciate any help in configuring this Netflix app for this incredible TV

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Netflix App on Samsung Series 6
Apr 7, 2010 6:41AM PDT

Same issue, Try to click on Netfilx app and it tells me " Simply go to Menu, Support, and SOFTWARE UPGRADE. Please help with this.


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Found an answer for everyone who is frustrated about Netflix
Apr 16, 2010 10:48AM PDT

After talking to 10 different people at Samsung support center, Best Buy Geek squad, Netflix instant streaming specialists and Costco Media support, I found THE answer.

Some of the models that Samsung is currently selling including mine (UN40C6400) do have the Netflix App installed and ready BUT the firmware doesn't support the streaming. That's why when you try to open the Netflix app you get "Please update software in order to enjoy some of our new and exciting features or Apps. Simply go to MENU, SUPPORT, and SOFTWARE UPGRADE".

If you try to upgrade the firmware under "menu/support/software upgrade" ("support" is last under "Menu", it is hard to notice), the TV will say "No software to upgrade currently". That's because Samsung haven't released a new firmware that support Netflix yet. So hang on guys!!!

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Found an answer for everyone who is frustrated about Netfli
Apr 18, 2010 3:06PM PDT

Hi All,

I was looking @ HDTVs and was told that SONY was the answer to everything. Then I started to ask more intelligent questions. I bought a Samsung demo model from Fry's Electronics Store in Phoenix, Arizona.

I was assured that the Samsung model that I bought was Internet (Netflix, etc.) ready. The model that I have is the Samsung LN4OC650. No luck.

I'm ready to return it. I think that I have been lied to either by the salesman or by Samsung. Netflix does not work, nor Blockbuster. I have tried talking to Netflix, but it seems there is no support other than talking to my ISP COX, which is a joke.

I'll not play "third man in the middle" about a major selling point from Samsung. In fact the salesman @ Fry's Electronics asked me the question what was the deciding factor in my decision to buy this unit. He asked if is was the 120Mz, I said it was no to go Internet active, specifically Netflx.

A dummy I am not.


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Apr 19, 2010 2:44AM PDT

I have a Samsung Blu-ray hooked up and the Netflix app works great. Samsung will be upgrading the television software in the next couple of weeks I assume. It's not worth taking the tv back just because the app software isn't ready yet. But, Samsung really blew it when telling customers that the app did work on the new TV's when it really doesn't, yet.

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Apr 19, 2010 10:43PM PDT

Thanks for the reply.

Everybody that I dealt with in selling me my HDTV @ Fry's Electronics were convinced by Samsung that their newer HDTVs were Netflix enabled.

Certainly that was a lie @ time of purchase. The model that I bought is the Samsung LN40C650. And I do feel cheated given the time and effort trying to resolve an issue that I thought was on my end. Seems like I'm trying to solve a "Toyota-Like" issue.

Just a question - what did you have to pay for your device solution?

Given that information I'm going after Samsung or the store where I purchased my HDTV. I've actually posted this issue on my Linux related Blog @

I'm not trying to drive traffic, but find other individuals the same issue.

Again, thanks for the reply.

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Apr 21, 2010 2:47AM PDT

I just bought a Samsung model LN46C670 from Best Buy on the 18th of this month. After hooking it up and getting everything set up, I did a software update for Internet@tv and for the firmware on the TV (both had updates available). The Netflix widget works fine for me, started streaming movies last night and I love it! So possibly Samsung just posted firmware updates recently to allow streaming for the other 2010 models too.

The only thing I'm having trouble with and haven't found answers to is whether the Netflix streaming includes 5.1 audio. I have the optical cable hooked up from the TV to my home theater receiver, but the only option available on the TV while streaming is PCM output. Any ideas?

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Is Skype available on your LN46C670 too?
May 10, 2010 3:56PM PDT

I've been trying to figure out whether Skype is available on the Best Buy exclusive LN46C670. The display material for the LN46C670 shows the Skype app, but everything posted online states only Samsung's high-end LEDS will have it.

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samsung LN46C670 firmware upgrade
Jun 10, 2010 9:01AM PDT

Where did you find the software and firmware upgrade? The samsung website doesn't even recognize my tv's model number.

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Netflix and Samsung
Apr 29, 2010 5:23AM PDT

Why do you assume Samsung will be upgrading the television software in the next couple of weeks? What have you heard and from who?

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Samsung 2009 TV's left in the dark
May 9, 2010 2:28AM PDT

I have a UN46B7000 and it seems that Samsung has given up on the 2009 models and is pushing the 2010 model updates. To anyone who purchased a 2010 model don't get your hopes up to have updates anytime after end of 2010. Samsung seems to not care about its past customers and lets just say they won't have me as a future customer anymore. Samsung abandons customer servers after just one year, that's not right IMHO.

I spend a lot of money on my TV when it was released with promise of great widgets and netflix streaming on the 2009 series had i know any better I would have went with an LG

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Samsung 2009 TV's left in the dark
May 9, 2010 9:26AM PDT

I have a UN46B7000 and it seems that Samsung has given up on the 2009 models and is pushing the 2010 model updates. To anyone who purchased a 2010 model don't get your hopes up to have updates anytime after end of 2010. Samsung seems to not care about its past customers and lets just say they won't have me as a future customer anymore. Samsung abandons customer servers after just one year, that's not right IMHO.

I spend a lot of money on my TV when it was released with promise of great widgets and netflix streaming on the 2009 series had i know any better I would have went with an LG

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Problem with Samsung tv's and netflix streaming widget
Apr 24, 2010 11:01AM PDT

I have the Samsung LN46c650 it was listed as being able to play Netflix on the internet@tv so I got the $80 wireless dongle.Having Netflix myself this was one of the main selling features. What a surprise to find out you have to update the firmware for the widget to work. No biggie except that Samsung has no updates for that available .And when I called no time could be give when it may be available . From the sound of this forum many of you have been waiting quite awhile for this update. Samsung really needs to change the advertising so others don't get sucked in with this advertising.

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netflix upgrade
Apr 26, 2010 12:17PM PDT

I am still trying to figure out how I got mine to work on my LN46C670....but when I downloaded the Netflix APP and tried to get it to work it kept telling me to upgrade the APP.....frustrated I went to sleep only to try it again in the morning worked giving me the code I needed to add to my on-line account to start does work.

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You are right
Apr 25, 2010 6:03AM PDT

I am also experiencing the same problem. I do believe though that
Samsung will release the new firmware with netflix and lot more apps
very soon. This is their chance to penetrate the 3D TV market.

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You are right
Apr 26, 2010 11:58AM PDT


What makes you think that there is a software update in the future?

Also what is the connection with 3D TV and the models of SAMSUNG TVs discussed?

Thanks in advance for your reply.

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netflix does work
Apr 26, 2010 12:14PM PDT

When you buy the Samsung linkstick aka wireless dongle you will be able to connect your TV to your wireless network. Once you have downloaded the Netflix application in "Internet@TV" you will be able to stream selected movie titles through the APP. You will select "already a member" and it will give you a code on the TV. Then log into your Netflix account via your computer or laptop and enter the code under the streaming tab.

Then you're all set....any movies in your que that can be streamed instantly will show on your TV in the Netflix APP.

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Netflix streaming issue.
Apr 26, 2010 2:06PM PDT

Today I again tried to update my LN46C650 LCD tv .Via Samsungs wireless adapter. The tv was made in march 2010. and I have netflix account. Still no software upgrade available and Netflix still not working. Chatted with Samsung live assistance and was told it is not yet available, they hope to soon have an upgrade available .They know this is an issue that Netflix app doesn't work on these tv's . Still the Samsung Web site ad for this model tv says you can stream netflix. Since this was also a major selling feature for me to get this model I do feel misled by them. Guess I'll keep my fingers crossed and wait.

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no it doesnt
Apr 27, 2010 1:08PM PDT

do not say what you do not "know"! My gf just got a new samsung and it has the internet...but the update is NOT available. ALSO a HUGGE selling point for her. We're going back to the store to pickup some missing parts from another item and we're definately going to address this issue!!!

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no it doesnt
Apr 28, 2010 12:44PM PDT


Please keep us posted. I also bought my SAMSUNG LN40C650 based upon connecting to the Internet and streaming Netflix.

Do you think that anyone from SAMSUNG is listening?

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still doesnt work 04 29 2010 1400hrs
Apr 29, 2010 7:04AM PDT

UN55C70000 55" LED 3D

Chat with LiveChat @ Samsung: Basicaly it is still broke

Please wait for a Samsung Agent to respond.

You are now chatting with 'Paul C'

Paul C: Hello, I am a Samsung Technical Support representative. How may I assist you today?

Chuck: I have a killer 3d LED 55" TV but the Netflix App wont work

Paul C: Let me know the complete model number.

Chuck: it keeps telling me to update the app but the directions it provides are invalid

Chuck: 1 sec

Paul C: Sure, take your time.

Chuck: un55c7000 55"

Paul C: I apologize for the inconvenience.

Paul C: As of now there is no firmware update.

Chuck: so I paid $3500 for a TV that said it can and now your telling me it wont.

Chuck: the VuDU app works , and the big BOX clearly stated NETFLIX and so did the sales man and aven the TV says it will and now the Manufaturer is telling me it wont.

Paul C: At this point, I would like to inform you that the concerned department is working on the issue, and very soon there will be a firmware released.

Chuck: I searched the Net and found the same responce from 02-2010

Chuck: Guess I should have bought a LG

Paul C: I am sorry.

Chuck: Can you tell me is netfix will work on the Samsung 3D Blu Ray player?

Chuck: if*

Paul C: Yes, it will work.

Chuck: ok then Ill try it that way, thanks for your time

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