I can't explain why Samsung doesn't put this in their product manuals. Try it.
Yesterday the 24th of Sept, or perhaps the 23rd, we got a software update from Samsung following power on to watch TV. My wife called me in because she wasn't sure she should say "Yes" to the update request.
I did say yes, and it went through the motions of an update.
Following the update we watched TV, and thought nothing more of the activity.
This evening the 25th we tried to access Netflix. We get the message that it is ()Connecting for about 45 seconds, then it says it can not connect.
I tried repowering the set, repowering the WiFi connection, and went into the network settings to see a good connection with 3 bars. The message that it cannot connect is persistent.
This TV, Cable Modem, and Netflix have worked flawlessly since we bought the TV about 3 months ago. We have also seen at least one other update, I think at installation.
The current version of the FW is now 10020 (number of zeros is ?). Before I forced an update it was 10016.
Since it downloaded an update on its own within the last couple of days I'm surprised to see a jump of +4.
I'm also surprised not to see others with this problem, as I am quite sure it isn't a coincidence that the FW upgrade and the failure occurred in sequence.
Does anyone else share this sudden problem, and have you been able to get it working again.