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Question

Netflix picture zoomed in on my Samsung smart tv

Jun 10, 2016 4:03PM PDT

I am watching a show and any time the picture changes a scene it zooms in more. I exit the site go back in and the picture is fine after the Canberra switches to another screen the picture zooms in again. I have no zoom feature on my tv, and i have tried adjusting the audio with no luck.

Discussion is locked

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Clarification Request
What is a Canberra? Camera?
Jun 10, 2016 4:12PM PDT

No model noted so I'd ask Samsung how to remove the Netflix app (varies with model) so you can get it freshly downloaded. While talking to Samsung, have them check if your model has the latest firmware.

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Answer
Had the same problem!
Aug 28, 2016 4:44PM PDT

I was watching arrested development and I was like is Tobias shooting this scene? It's framed awful! Anyway my roommate is way better with these things so I brought it to his attention. He removed the power cord from the back of the tv and plugged it back in. Worked like a charm. Sometimes a hard reboot is the best way. Hope this works for you as well

Cheers!