In the move to HD formats, the problem of what to do with the black bars was never thought about. It's not a Netflix or Samsung issue, it's how HDTV units are going to work.
Yes one might zoom in on the vid but then you might call that wrong too.
This is no good answer here and I doubt there is any cure that everyone will accept.
Full screen movies do not display on that TV in the proper format! Who wants to have a screen with burn in and watch a movie with huge black bars on the side?? Samsung and netflix, please fix this! I have called numerous times on this and the 2 parties are throwing the problem back at each other! Who suffers? The consumer!