Samsung has a few other resets to do and I can't know them all. In rare cases Samsung changes the mainboard. Only a call to Samsung can get that done.
Ever since the smart hub on my Samsung Smart TV model UN46ES6150 automatically updated 3 days ago, Netflix will not come up, it just goes to a black screen. All other apps work, Hulu, Amazon, YouTube, etc. I have a tried logging into Netflix on the computer & ending all sessions, did not help. Samsung is remoting in now and trying the switch to a different country to uninstall & reinstall trick now. No good, still black screen. Now resetting Smarthub. In searching the forums, it seems this has happened before & it was some sort of Samsung problem, they had to turn on something on with regards to Netflix? Is anyone else having this problem? Or recently had it & fixed it?

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