Samsung forum


Netflix/Amazon keeps losing connection

by SammyandLiam44 / January 1, 2014 8:43 AM PST

Our Samsung UN46F6300AFXZA LED 1080P 120HZ
loses its connection while we are watching Netflix or Amazon movies sometimes 5 or 6 times while watching a 2 hour movie. Please help.

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All Answers

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Re: Netflix/Amazon keeps losing connection
by Samsung_HD_Tech Samsung staff / January 2, 2014 2:05 AM PST

Hi SammyandLiam44,

How is this TV connected to your network? Have you checked for firmware updates on your TV?

HD Tech

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One of the usual items
by R. Proffitt Forum moderator / January 2, 2014 8:13 AM PST

Is when the TV's date and time is too far off, Netflix does that. In my opinion they should fix that in software to stop calls for support. But you can check that now.

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