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General discussion

Need .zip virus help please

Feb 24, 2004 7:27AM PST

Does anyone know which virus the following characteristics resemble?

E-mail attachment was info. zip
Mass multiplies in local and network as a .zip file (1800 and counting bogus .zip files)
Destroys MS Word, Excel & PowerPoint files
Corrupted Norton anti-virus

If I can find out which virus this is, maybe I can find a way to kill it and recover my lost data. Any advice would help.

Thanks,
Danny

Discussion is locked

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Re:Need .zip virus help please
Feb 24, 2004 7:39AM PST
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Re:Need .zip virus help please *update*
Feb 24, 2004 11:15PM PST

The name of the virus is w32.mydoom.f@mm

The website has a clean and remove software, but it was unable to remove all of the files.

Any suggestions on how to remove this?

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Re:Re:Need .zip virus help please *update*
Feb 24, 2004 11:24PM PST

Hi,

Use the removal tool from - http://securityresponse.symantec.com/avcenter/venc/data/w32.mydoom@mm.removal.tool.html

Download the FxMydoom.exe file from: http://securityresponse.symantec.com/avcenter/FxMydoom.exe

Save the file to a convenient location, such as your downloads folder or the Windows desktop, or removable media known to be uninfected.

Close all the running programs before running the tool.

If you are on a network, or if you have a full-time connection to the Internet, disconnect the computer from the network and the Internet.

If you are running Windows Me or XP, then disable System Restore.


Double-click the FxMydoom.exe file to start the removal tool.

Click Start to begin the process, and then allow the tool to run.

Restart the computer.

Run the removal tool again to ensure that the system is clean.

If you are running Windows Me/XP, then re-enable System Restore.

If you are using Active Desktop, you may need to restore it.

How to disable System Restore in Windows ME
How to turn off System Restore in Windows XP

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Somar, Here's Another Removal Tool That Works
Feb 25, 2004 1:38AM PST

McAfee Stinger Tool
http://vil.nai.com/vil/stinger/

Download Stinger to your desktop, then, (if you're using Windows ME or XP, temporarily disable System Restore), then restart the computer in "Safe Mode", then run the tool repeatedly till it no longer finds infected files:

To disable Windows XP System Restore:

1. Click Start.
2. Right-click on the ?My Computer? icon, and then click Properties.
3. Click the "System Restore" tab.
4. Check "Turn off system restore" or "Turn off system restore on all drives". Click on Apply, etc.

To disable Windows Me System Restore:

1. Click Start, point to ?Settings?, and then click ?Control Panel?.
2. Double-click the ?System? icon. The System Properties dialog box appears.

NOTE: If the System icon is not visible, click "View all Control Panel options" to display it.

3. Click the ?Performance? tab, and then click ?File System?.
4. Click the ?Troubleshooting? tab, and then check ?Disable System Restore?.
_______

How To Restart In Safe Mode

Restart the computer, pressing the F8 key once per second, till it loads a selection screen. Use the up and down arrows to select "Safe Mode", press enter, and the computer will load into a safe mode. It looks like a normal screen but with Safe Mode in each of the four corners. When you?re done, restart the machine and it will boot normally.

Hope this helps.

Grif