I purchased a computer with Microsoft XP Home Edition, loaded with McAfee Program, It is a Dell Dimension 3000 with Intel Pentum 4 Processor When the year had expired I purchased a McAfee Security Center, Eversince I installed the program I have had constant problem. I can't uninstall so that I may reinstall, I also keep getting the following messages;
Ever since I first install the program I have had the following problems. I can?t uninstall the old program or re installs the new program. These are the messages that constant reappear on my computer.
1. The installation cannot continue because some components ( C:\progra~\mcafee.com\agent\uninst mpfrem.ul ) are missing
2. An error occurred while uninstalling McAfee Personal Firewall Plus
3. Some McAfee Sec. Ctr. Components might not have been installed an launched properly
4 Restart your computer to fix this . If message reappear, reinstall McAfee Security Sys...
(NOTE... I am unable to do this as stated above)
5 Some Components of Active Shield or either missing or might not have been installed properly.
So my question is how can I completely uninstall this program so that I can start over., since when I go to my Control Panel and click on McAfee Uninstall ( Change / Remove ) I get the above messages again.
I will greatly appreciate your help and advice is solving this problem, I have been unable to get any help from McAfee via fax, mail, or telephone. When I camm the say go to McAfee.com.
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