Spyware, Viruses, & Security forum

General discussion

Need to renew norton subscription

by gumaro014 / May 16, 2006 3:00 PM PDT

Hi, the subscription to Norton antivirus that came with my computer when I bought it has expired, the program is asking me to renew it over the internet but I dont have a credit card, there are a lot of norton products out there and I dont know which one to buy, which one should I get to renew the antivirus subscription?

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Around Here, There are Many More Problems/Complaints....
by tobeach / May 16, 2006 5:21 PM PDT

about Norton/Symantec than any 3 other major AV's combined!
Up to you, but you might consider a FREE AV (limited or no tech support but often with Forums for users) some Free have tech support at extra cost/often with extra features included.
Unfortunately, you gave no system info regards to native firewall, router, OS, E-Mail, ISP type, other Anti-Spy/Trojan programs you might have, etc. so hard to really answer. A Firewall is mandatory today especially if on Cable/Dsl connection, 2 way preferred, a router (Hardware Firewall) an asset in addition.
Many here use AVG Free or Pro(with firewall option), others Avast Personal (free), Anti-Vir free.
In the pay group, many speak well of NOD32, Kaspersky or some even McAfee.
Here's a linked page with a great selection of TRUSTED & Legitimate programs you can consider & try.
Note at top of page link to Spywarewarriors Rogue products site!! Add to your ''Favorites'' list and (excepting those in above link or recommended here) ALWAYS check that list BEFORE even clicking on link to/or visiting site of possible other Ant-Spy/AV products (in some cases you can be infected by just doing that). Here's another by resident M Bob:
Note: Norton can be difficult to remove completely, (I suspect on purpose to make you give up and sign up again) & is known to not want to let anyone else onto YOUR digital playground (will prevent install of competitors until completely un-installed).
This means you should download your 1st & 2nd choices, save them to disk (don't install online) (I like to save them in ''My Documents'') to be installed after disconnecting from net & then un-installing Norton. Here's a link to Nortons Removal Tool 'tho should use Add/Remove Programs in Control Panel to begin with & hopefully won't need tool:

You'll also be wanting several other programs (as none do everything really well, better several specialists) including (from page) at minimum: Spybot 1.4, Ad-AwareSE 1.6 + add-ons available from Lavasoft's home site (Both Free).We can supply tutorial links on how to best set up both of these programs.
There is a free MS Anti-spyware(Beta version) available to registered MS OS's but I sometimes see ??s regarding some updates. As a rule of thumb ''newer to computers'' users should AVOID Beta programs as they won't have the skills to deal w/ possible problems that may come with Beta versions.
Please post back with more system info to allow more ''specific'' opinions & suggestions.
Others will post I'm sure, perhaps even Norton afficinados with their suggestions based on which versions they use/used. Enjoy! Happy

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If you want to renew Norton
by roddy32 / May 16, 2006 10:34 PM PDT

open the program and click where it says "renewal date" and follow the prompts. Once you get to the renewal part of the website there are other options to pay other than credit card. I use Norton and I also do not use credit cards. I send them a paper check and once the check clears, which in my case has never been more than 4 or 5 days, they will e-mail you with directions as to what to do. It's very easy and I have been doing it that way for many years. There are plenty of other options for free programs but Norton has never let me down so it is worth the small amount of money it costs IMO but the choice is yours.

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My suggestion...
by shankru85 / May 16, 2006 10:43 PM PDT
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Thanks for your suggestions
by gumaro014 / May 17, 2006 6:32 AM PDT

I had been thinking about removing norton and getting a free AV, however I wasn't sure about the effectiveness of free software and I also read somewhere that Norton was difficult to completely remove from the system. What antivirus do you suggest I get?

OS: windows xp
Connection type: DSL
Router: 2wire 1701HG

I also installed spybot 1.4, and both the router's and norton's firewall are activated. Thank you.

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as far as the freebies go...
by tomron / May 17, 2006 6:50 AM PDT

I use AVG and have no complaints.Heres a LINK for free anti virus program.


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by shankru85 / May 17, 2006 8:06 AM PDT

"and both the router's and norton's firewall are activated."
...well...i'm surprised to see you on the net !
Just kidding Happy

Anyway , my suggestion is :


Excellent virus scanner wheter performing complete or on-demand scan , best database & update service , complete virus , spyware & adware removal , excellent real-time protection , good support center , forum & even virus enciclopedia .
...not freeware

This is good freeware :



wHite [ItA]

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I used Norton for years but switched to a free A/V
by steve11375 / May 17, 2006 6:57 AM PDT


I used Norton A/V for many years and actually never had a complaint about it. My Internet Service Providered (Comcast Cable) offered Free McAfee, so I thought I'd switch and see how McAfee was. I didn't like it so much as it never seemed to work correctly on my computer, so got rid of it & tried AVG FREE A/V for a while which was pretty good. I finally settled on FREE AntiVir (Personal Edition Classic) just for the sure number of daily updates to it's VDF (Virus Definition Files) many times a day. I also saw some good write-up's on AntiVir FREE in some of the PC magazines for virus protection, give it a try, it doesn't cost anything & seems to suit my needs just fine.


Hope that helps,

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Had Norton SystemWorks 2000-2004
by DarCLew2 / May 22, 2006 12:23 AM PDT

In 2004, I was sent a flawed CD and they never offerred to replace it. After 2 months, they sent the money minus S&H, took away 2 months of antivirus I paid for, sent the money to a closed bank account..
I will NEVER use Norton/DigitalRiver/Symantec products
at all - even if they offerred it for free.The one i am using now is listed as higher than Symantec and McAfee (I had that originally for less than a year), and it is free with AOL (still won't use it). I use Computer Associates (CA) etrust Antivirus. Microsoft users can get a free year or pay 19.99 for 2 years and when I renew in Dec, it will be 19.99. It is almost as good as the first two and cheaper than both Norton and McAfee. This is only this man's opinion. Darrell Lewis

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I have norton's
by WOODS-HICK / May 22, 2006 9:25 AM PDT

sysworks and nortintsec which includes nav2006. so far no complaints. been using since win95 utilities. dr norton, I think is more like a betty crocker now, not an active participant. I like the 'safe try' and 'go back' features on sysworks. sysworks also includes nav. I have 6mos left on current sub. I never had to pay any reneewal fee before. what's the current price? is the sub renewal fee only for the nav component? That last question was for roddy.

here's a link for an av comps. I don't know if their is any bias there. other members might have opinion. good luck because their are more opinions than viruses. but most I heard mentioned are respected by many.


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As an added suggestion..
by Carol~ Moderator / May 22, 2006 9:51 AM PDT
In reply to: I have norton's

If you're interested in looking at the comparatives WOODS-HICK suggested, you need to click on the link which says, ''online results''. It will get you there a lot quicker. Happy


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I think I got that link from
by WOODS-HICK / May 22, 2006 10:04 AM PDT

one of your posts. you may have forgotten, but I have a 'write html' assignment. my eyes are still hurting from the directions.

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Yes ... I do remember. :-D I also posted..
by Carol~ Moderator / May 22, 2006 10:43 AM PDT

I got the original link from Grif!! For whatever reason, his link didn't work. They certainly did make it difficult to find! (I think they've recently omitted one step. It shouldn't be so ''difficult on the eye's''. LOL)


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first attempt
by WOODS-HICK / May 22, 2006 4:12 PM PDT
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Yippee - well done.....
by Marianna Schmudlach / May 22, 2006 4:25 PM PDT
In reply to: first attempt
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I said the same thing
by WOODS-HICK / May 22, 2006 10:07 PM PDT

when it worked. Like everything else: easy when you know how; or someone who knows how. what made me spin my wheels at first: I was using parenthesis instead of brackets. after staring at curcat's reply; I read instead of thought. my error became clear; then bingo!

as always, thanks for the help I receive here.

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by Carol~ Moderator / May 23, 2006 4:55 AM PDT
In reply to: first attempt

Just goes to show you how things can be misunderstood! LOL I thought you were talking about trying to get to the AV Comparatives! SillySilly

Not only do I remember the post you ''really meant'', I've ''kinda'' ''sorta'' been hoping you'd eventually give it a try! And you did! Congratulations! Looks good!

Carol Happy

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back to curcat
by WOODS-HICK / May 23, 2006 8:27 AM PDT
In reply to: WOODS-HICK...

I am cur ious and I have a cat? do I still have 9 lives?

his name is hobo. he was being cur ious.

I was a little confused by that post which referred to a post which linked a post that I had posted to the previous post. but it's clear now.

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Back to the WOODS..
by Carol~ Moderator / May 23, 2006 9:44 AM PDT
In reply to: back to curcat

''that post which referred to a post which linked a post that I had posted to the previous post''

Now there's something I do understand! LOL Kinda scary I understand what you wrote and I didn't earlier. Happy

If Hobo's name were ''Curry'' and he was a curious cat, with a curious owner.. his dad might have been called Curcat, instead of WOODS-HICK. The 9 lives? You can tell him I only know about ''9 Lives'' coming in a can. It still might be of interest to him. If you ever figure it out.. let me know.


(See Curcat's profle - he was curious about the name)

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and back to the obvious
by WOODS-HICK / May 23, 2006 10:37 AM PDT
In reply to: Back to the WOODS..

must be a recent photo. wasn't there last time I looked. I did lol when I saw where he lived. otherwise my quest wood have not oc cur red. hobo likes the friskies, no 9. the 9 reference was this cur's muse about whether my cur iosity might take 1 away. user names are cur ious to me. so this time; no cur tains for me. enjoy the day.

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