When you're booting from the XP CD to install or reinstall, what Windows sees is not an issue. Your drive needs to be detected in the BIOS. Of course, I'm sure you've already entered the setup and placed the CD ROM drive ahead of the HD in the boot order. I'd try removing and reconnecting the power and IDE cable....presuming your CD ROM is an IDE type. Start the PC and interrupt the process to enter the BIOS. Check to see if the device is showing or can be detected. Watch for it's activity LED to light up as well. If the BIOS can't detect and configure the CD ROM, it won't install Windows. You could have a bad CD ROM, cable, etc.
Hi. My computer was recently infested (hopelessly so, I'm afraid) with Malware. I tried various remedies, but I got on it too late or the virus/bug was too clever. I lost the use of all my USB ports and CD/RW drives.
In any case, I have routinely backed things up, so I just decided to reinstall the XP system, rather than continue to beat my head against the wall. Unfortunately, when I tried to reboot the computer with the XP drive, the unit gave me a fatal c000021a error. When I went into the safe mode, the unit did not "see" or find the CD drive>
I'd sure appreciate any help. Please bear in mind that I am a newbie and pretty illiterate, so go slowly....thanks again.