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Need to have phone on to connect

For the past 3 weeks I was having a problem getting connected to Netzero. I never had a problem before, but now I have to have my phone on (like making a regular call) then it will connect. I have Vista OS, 56K modem. I also have another ISP Localnet.com and the same thing happens with their connection. My modem is working (per device manager). Also, it will only connect with my cordless phone, not with a corded one. If I turn the phone off, I get disconnected.
Any help would be appreciated.

Thanks,
techreader

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(NT) Have you tried a new modem?

In reply to: Need to have phone on to connect

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Modem

In reply to: Have you tried a new modem?

No, I am beginning to think that might be the problem. Is it possible to get an external dial up modem or not. Is there any other cause that could be causing this dial up oddity? Also is there anything I can do to check my modem other than getting a new one? Could it be a driver issue?

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Odd failures do occur.

In reply to: Modem

The big trouble today is that having it fixed usually is many hundred bucks which is why I'd replace the most likely bad component. I did skip over you changing the phone cord or trying another phone jack but you can try that.
Bob

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