Dell forum

General discussion

Need to find modem drivers

by jcdavies / October 15, 2009 3:40 AM PDT

ok so i have a dell inspiration 530

the computer went **** up and i reinstalled windows vista 32 bit on to it. Nothing happens when i plug my internet cable in i spoke to my isp and they said i needed to install the drivers for the modem (i think)

im not really sure how to find out what modem i have so i can then search the net to find the drivers? can someone please help

thank you

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Is it a Dell Modem?
by R. Proffitt Forum moderator / October 15, 2009 6:10 AM PDT

You didn't say. Also what cable is this? USB? Ethernet?

Tell more.

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i didnt say?
by jcdavies / October 15, 2009 12:22 PM PDT
In reply to: Is it a Dell Modem?

if u mean what my modem is i didnt say coz i dont know how do i find this out in regards to the cable it is an ethanet cable run from the wirless d link router cheers for your help

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Let's say...
by R. Proffitt Forum moderator / October 16, 2009 12:10 AM PDT
In reply to: i didnt say?

That your connection to this PC is by ethernet. There is no modem driver needed or required. You're done.

Maybe you needed other drivers but at least the search for modem drivers is not needed.
Bob

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With a router.
by mopscare42 / October 16, 2009 11:37 AM PDT
In reply to: i didnt say?

There is a curtain sequence you have to use to get things working again when you have a router in line and what you have done.
Unplug the power to the modem.
Unplug the power to your router.
Shutdown your computer.
Leave everything that way for a minute or so.
Plug the power back in to the modem and wait until all the lights come back normal.
Plug the power back into the router and wait for that to come normal.
Start your computer and wait until it has booted up.
That should pull an IP address and you should be able to get back online.
If that doesn't work you may have to get into the control panel and look at Network and sharing to see if it shows the NIC card.

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Type of Dell computer can get it for you?
by Basket628 / October 16, 2009 10:14 PM PDT
In reply to: With a router.

Type of Dell computer can get it for you?

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no worries
by jcdavies / October 16, 2009 10:50 PM PDT

no worries and apologies to all figured out how to send the computer back to factory setting without any installation cd bloody dell computer running smoothly now but thanks for all your help

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