The phone is how you get this one. This riles some owners that a patch is not available on the net.
"To obtain this feature immediately, contact Microsoft Product Support Services." (by phone)
-> I've run into this issue and never needed this patch. We always found a cure by bumping up the power supply, replacing IDE cables (80 conductor please) or fetching the latest BIOS and motherboard drivers.
However it's not unheard of for these solutions to not work for some machine.
For Windows 2000 however we read in the section titled "MORE INFORMATION" about no patch but a registry change.
i finally found a reference to an ongoing problem i am having with drivces going into PIO mode on this webpage:
this page sends me to another main microsoft support page,and when i look up my problem it of course sends me back to the page i started on.
how can I get the "hotfix" they describe on this page??
thanks - fj