The last Toshiba we bought had an 800 support number in the box. Email is a BAD IDEA. With all the spam, it's not unlikely you will get ZERO response.
Also, you didn't say if you did your homework at toshiba.com
somebody would you please tell me what is the email for toshiba support?I want to ask about guarantee.I bought a fujitsu laptop series S6210 and toshiba A50-s535G,what do u think about that?both of them have good screen,but it;s rare for me to hear about good quality from fujitsu notebook