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General discussion

need some help

by bglass999 Dec 12, 2003 11:57AM PST

I deleted everything from my hard drive to reinstall Windows 2000. The problem is that I deleted necessary files from my computer and now when I try to put Windows on my computer, the setup keeps looking for those files and without them the setup will not finish. How should I proceed to finish the setup or the get these files. Here is a short list of files missing...8514.fon, msttssyn.dll, redbook.sys, usbui.dll, ltmdmnt.sys

I appreciate any help. thanks
Brandon

Discussion is locked

5 Posts
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Fill in the blanks?
by r. proffitt Forum moderator Dec 12, 2003 12:03PM PST

Since you normally install the OS from the CD, I wonder if you are trying to install from a hard disk load?

Leaving such a detail out could hamper fixing this.

Bob

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Re:Fill in the blanks?
by bglass999 Dec 12, 2003 12:27PM PST

from the CD

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About that CD?
by r. proffitt Forum moderator Dec 12, 2003 9:32PM PST

These files are on my Windows 2000 Pro CDs. So unless your copy is corrupt or is a "copy", then you look to failing RAM or CD drives.

Let me share that your post and response are very "light." Why not elucidate?

Bob

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Re:About that CD?
by bglass999 Dec 13, 2003 10:55AM PST

Yeah, it turned out that the CD was corrupt because when I installed windows 98, I had no problems with those files. The problem I have now is that when I'm doing anything in Windows my computer just restarts without any error messages.

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Microsoft will replace defective media.
by r. proffitt Forum moderator Dec 13, 2003 12:19PM PST

Take them up on that offer. I run into such from time to time. Not an everyday occurance.

ABOUT that restart. Hardware issues abound when I see such. Let's try:

1. Pull the case cover and point a fan at the internals. Better? No change?

2. Put these words into http://www.google.com
BAD MOTHERBOARD CAPACITORS You'll find what you need to know about this bug.

3. POWER SUPPLY WATTS. What CPU and whatnot has this machine? And do you have a monster supply to feed it?

Bob

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