Safe mode on XP:
When the Operating System first starts (after the power on self test), press the F8 key on your keyboard. This will display a menu on a black background, which has an option called "Safe Mode."
Klez =worm
W32.Klez Removal Tool http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.removal.tool.html
n-case =parasite
http://www.doxdesk.com/parasite/nCase.html
loader - loader.exe - Process Information
Process File: loader or loader.exe
Process Name: Loader
Description: Application that hijacks a user?s home page and redirects the browser to coolwwwsearch.com.
Company: N/A
System Process: No
Security Risk ( Virus/Trojan/Worm/Adware/Spyware ): Yes
Common Errors: N/A
Pls. let us know how you are doing !
Im trying to help out a friend with puter problems.She started having problems right after her grandkids used her puter.Small problem is she can no longer load her games and is lost without them.I went to check it out and found many problems.I got rid of the easy stuff
ie,gator,alexa and such but found 3 big problems.
1.Klez =worm
2.n-case =parasite
3.Loader.exe =
I downloaded the removal tool for klez but need to know how to boot to safe mode in XP to use it.
Also need advice on removing the others.
All I can tell for now is its a Dell using XP with aol dial up.
Oh,I did run spybot and adaware.Thank's for any help in advance.

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