I just installed a dvd writer from hp.and it only installs the windows generic drivers.have disk and tried everything to get them installed of install disk and no luck.help someone.the writer and cdrom work but the dvd rom does not, it gives the error when trying to play a dvd "unsupported format" help.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?