Go back to where you bought it and ask them to show it working. Get another one if they can't show it working.
Hi! This is my first posting and you all seem to be a helpful group.
I'm having trouble taking photographs with this camera. Even on factory settings, the photos all turn out full of bright rainbows and fluorescent colors, like a digital effect from the camcorder side has kicked in and won't turn off! I've tried to manually adjust the brightness and white balance. This reduces the glare and cuts a lot of the rainbow effect down, but doesn't eliminate it completely--also darkens the photo too much. I really love this camera but if I don't learn how to take decent pictures soon, I'm going to go crazy! Any suggestions?? Thanks in advance...