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General discussion

Need help with my Creative Zen PMC...

by baljot187 Dec 2, 2005 2:09AM PST

Okay- I played a video file (all video files have been virus-scanned, so rule it out as a possibility) and it basically froze ten seconds into the video. An hour before this happened, all the sound stopped working. I turned it off, I removed the battery and put it back in, I even deleted the file in question, but nothing is happening. I don't know why, but it's stuck on this one frame of the video file, and none of the buttons work. Any suggestions?

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2 Posts

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That file may be corrupted...

by HeroZero Dec 2, 2005 2:19AM PST

can you try removing it from the player via your computer and see if other files play OK.

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I actually formatted the drive..

by baljot187 Dec 2, 2005 4:36PM PST

Nothing doing... even though there is nothing left on the drive, it's still stuck on the same frame of that same video. Any help, PLEASE! I spent nearly 300 dollars on this, and it only worked for two stinking days.

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