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Need help with Microsoft Word please.

by Vista_Pro / September 23, 2007 1:03 AM PDT

Hey, Im using Windows Vista on a Acer Aspire 5610Z Laptop and this has only started happening a few weeks ago. If i want to open up a document in Microsoft Word 2003 i have to open word then click open and find the document becuase if i click the document then it wont open, ive tried clicking browse and finding word but its saying that word is a file and not a program so i wont open.

Thanks for any help.

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(NT) Have you tried reinstalling Office?
by John.Wilkinson / September 23, 2007 1:14 AM PDT
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Have You Installed Office 2003 Service Pack 3 Yet?
by Grif Thomas Forum moderator / September 23, 2007 2:55 AM PDT
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.
by Vista_Pro / September 23, 2007 6:40 AM PDT

Ive tried re-installing office but that didnt fix it, ill try installing the service pack 3, thanks for your help guys.

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And If That Doesn't Do It......
by Grif Thomas Forum moderator / September 24, 2007 2:31 AM PDT
In reply to: .

..then try the universal "Word" fix:

Do a search on the computer for a file named: normal.dot (yep, that's "normal dot dot"). RENAME of the "normal.dot" files that appear in the search window to "normal.old", then restart the computer.. When you re-open Microsoft Word, a "clean" version of the "normal.dot" file should be recreated.

Hope this helps.

Grif

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