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Question

Need help with a new tv

by Oct 10, 2015 7:14PM PDT

I have a 55' SAMSUNG LED TV, it was on today and working fine. I went to the store and when I returned it wouldn't come back on. Light comes on and then when I turn it on it goes off right away. Its only 4 months old. Help me before I throw it out the window...

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2 Posts
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Clarification Request
It looks well inside warranty.
by r. proffitt Forum moderator Oct 11, 2015 8:57AM PDT

Why not call it in and on larger than 32 inch models Samsung usually services in the home (varies with country.)

In the USA 1800SAMSUNG.

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Answer
RE: TV
by Samsung staff Oct 13, 2015 4:49PM PDT

I'm sorry to hear this! Is the unit plugged directly into the wall? Please try bypassing any power strips or extention cords.

If it continues the unit will require service. Please reach out to me directly at qasupport@sea.samsung.com

Regards,
HD Tech

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