Computer Help forum

General discussion

Need help with a computer problem

Clicked on the yes button of a anti-spyawre program which said that my LSP has been changed and would I like to revert to the previous one. Now my Realtek LAN device to which my wireless router is attached points always to a different IP and I cannot connect to the Internet. Even when I have removed the device and reinstalled it, the same problem occurs. i have also set the settings for IP to be dynamically assigned by the ISP but it will still point to the different IP set by the anti -spyware. Can anyone advise on how to solve the problem?

Discussion is locked
You are posting a reply to: Need help with a computer problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Need help with a computer problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Find the program that you used

In reply to: Need help with a computer problem

and uninstall it.
Use system restore.
Next time, be sure to research a program before you use it.

Collapse -
Which Antispyware Said This?

In reply to: Need help with a computer problem

And just in case you downloaded one of the rogue antispywares so common today, please download the free Malwarebytes removal tool below, plus the manual updater file, then install them on the problem machine and run a full system scan.. (You'll probably need to perform the downloads on a friend or family member's clean computer, then copy them to a flash drive or CD, then transfer them over the problem computer.)

Once downloaded and before transferring them to the problem machine, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.

Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)

Malwarebytes Manual Updater link

Hope this helps.


Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.