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Need help removing trojan horse downloader

by god_powers / April 25, 2008 7:20 AM PDT
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helpnt.dll file
by Marianna Schmudlach / April 25, 2008 8:03 AM PDT
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No No
by god_powers / April 25, 2008 8:37 AM PDT
In reply to: helpnt.dll file

I dont have that much of experience to know how to restart in Safe mode properly....

And the Prevx scan is PAID!
NOT FREE!!!
You scan, after scan if you had virus and you want remove them you need to buy a license to remove them!(SCAMMERS)

Ok..So please help!

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Safe Mode
by Marianna Schmudlach / April 25, 2008 8:44 AM PDT
In reply to: No No

Here is a write-up HOW to reboot your computer into safemode:

http://www.pchell.com/support/safemode.shtml

You are SURE with the Prevx CSI - Free Malware Scanner ?

Well, then give Malwarebytes' Anti-Malware a spin:

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.


Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

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