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Question

Need help reinstalling Windows after computer stopped workin

Mar 16, 2016 8:47PM PDT

Hey, My name is chris and I have came across a problem that has stopped my computer from working.
Before I explain what has happened so far to bring me to this point I will list my specifications.
I have a(n)
MSI Z77A G43 Gaming motherboard
I5-3570K Nvidia CPU
ASUS GeForce GTX 680 2gb GPU
500 GB Hard Drive
750w Fatality power supply
Windows 10 (Upgraded from 8.1 pro)
I have been using mixed ram 3x 2GB Ram from an Acer Aspire and a 4GB RipJaws ram.
&
Thermaltake Computer tower(if it's relevant)

My problem started when I was moving my computer from 1 of my parents house to another, prior to this
I was playing video games on my computerand everything was running as should, and nothing seemed out
of the ordinary. It has been working with that set up for years up until now. I set it up after moving
it and when I tried to start up my computer I couldn't access the desktop without it crashing. A blue
screen with white letters came up informing me a driver had been deleted, i'm pretty sure it showed a
file directory showing system32 on it so I was pretty upset.

I tried to system restore it from advanced options in the startup to factory settings. During the system
restore another blue screen came up saying "your pc has encountered an error and needs to restart" It
restarted and I tried to restore it a few more times with the same error coming up.

With the same thing happening I went to go start it up in safe mode. When I started it up this time, my
monitor, mouse and keyboard did not start up with my computer. So at this point I could not access my
computer.

The next thing I did was format my harddrive so i could do a fresh windows install with the cd. When
formatting my hard drive there were 2 recoverey partitions i could not remove or format to make 1
large volume so i just left them and formatted the large partition for the fresh install. After
plugging my hard drive back in and trying to start my computer with the windows cd, the monitor mouse
and keyboard continue not to turn on so im unsure of what to do at this point in order to re install
windows on my computer. I have tested my power supply with my multimeter and it seems fine.
Thank you for the help.
-Chris

Discussion is locked

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Answer
There's a mis-step there.
Mar 16, 2016 9:42PM PDT

If you formatted the drive prior to install, Windows may fail to install. What you want is a blank HDD with no partitions prior to the install.

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Reply to R. Proffitt
Mar 29, 2016 10:51PM PDT

So you think a new hard drive may be a good choice? Thanks for the info. I'm not sure if the hard drive is the core problem that is causing my peripheral and monitor inputs to stop working. At one point they did turn back on when messing with the windows 8.1 disk and my hard drive but it turned off moments later.

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What is this about "peripheral"?
Mar 30, 2016 7:49AM PDT

Someone also had their printer, smart phone or other plugged in and the Windows install would crash.

I don't know if you need a new HDD but when preparing to install Windows, you do not want to format a drive. You want it blank. No partitions, nothing. Otherwise you can trip up the Windows installer.

Post was last edited on March 31, 2016 6:06 PM PDT

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Sorry should have been more clear.
Mar 31, 2016 5:54PM PDT

When I said peripherals I was talking about my keyboard, mouse, and headset, but should have just said USB 2.0 slots.

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I have run into USB troubles on install.
Mar 31, 2016 6:07PM PDT

Mostly with some motherboards with 3.0 ports. So my lesson learned is to use the rear USB 2.0 ports during install. The keyboard must work in the BIOS if I have any doubt.

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Answer
Moving
Mar 16, 2016 11:50PM PDT

Sometimes it does not take much of a bump to knock something loose.

Take a few minutes and reseat parts and cables.

Check that the cpu hsf has not come loose.

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Reply to Bob__B
Mar 29, 2016 10:53PM PDT

have not checked the CPU quite yet because I have no thermal paste but that is an Idea Grin, all the cables have been checked and the comp cleaned. Thanks Bob! any more helpful input would be nice.