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Alert

need help pleaseeeeeeeeeeeee

Oct 30, 2011 10:48AM PDT

I have dropinsavings on my computer which I had downloaded from you I do believe, Now i can't seem to find it nor remove it and it keeps popping up i even did the opt out. but still comes back, text enhancer too same thing they are annoying and I think are a form of a virus. Please tell me how to remove once and for all since it seems i have tried everything and the crap is still on it...

Discussion is locked

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Ouch
Oct 30, 2011 9:33PM PDT

Do you mean this one? http://download.cnet.com/DropinSavings/3000-2356_4-75445145.html?tag=bc

If so, then my anti-virus removed it immediately when I scanned the file after download. The file has the AdWare.Win32.GamePlayLabs.d virus and the online scanner VirusTotal's results on this are in the link below;

VirusTotal's scan results.

Nearly all the scanners used consider this malware.

I have reported this Download.com to the Download.com team and asked them to remove it.

Update your anti-virus scanner and run a full scan with it. If that doesn't find and remove this, download and install the free versions of Malwarebytes Anti-malware and SUPERAntiSpyware.

Run each of those in turn to update them. Close them down after updating then re-open them, one at a time, to perform a full scan with each.

I hope that helps and thank you for alerting us to this.

Mark

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did not work :(
Nov 4, 2011 8:34AM PDT

did not work. Sad still having issues with stupid dropinsavings and text enhancer Sad this is really upsetting me...

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What didn't work?
Nov 4, 2011 8:52AM PDT

What steps did you take to solve the problem? Did you download the Malwarebytes Anti-malware and SUPERAntiSpyware solutions? If you did what was each programs result? Any messages from these programs would be helpful.