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Need help please hurry.

by never-is-forever / October 2, 2010 11:37 AM PDT

My laptop is a HP Compaq nc8000, The screen keeps going blank when you touch the around the keys. Any way to fix it?

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What Is "touch the around the keys"?
by Grif Thomas Forum moderator / October 2, 2010 2:56 PM PDT

Do you mean if you touch any key? Or when you touch somewhere around the keys on the keyboard?

Have you tried using a USB keyboard to see if the problem is fixed by using such? If a secondary USB keyboard functions correctly, then it's possible the current onboard keyboard is bad and therefore needs replacement.

Hope this helps and let us know more.

Grif

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Touch around the keys is
by never-is-forever / October 3, 2010 3:55 AM PDT

When u touch somewhere around the keys, Any suggestions how to fix it? ..
thank you.

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Did you?
by R. Proffitt Forum moderator / October 3, 2010 4:17 AM PDT

If you go to hp.com and click on the chat button you could ask HP.
Bob

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Thanks but?
by never-is-forever / October 3, 2010 6:49 AM PDT
In reply to: Did you?

thanks but where is chat buton?

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Where is the Chat button
by ChuckT / October 3, 2010 8:04 AM PDT
In reply to: Thanks but?

You are obviously have a problem in doing some obvious ("obvious" only to those of us who have been doing this for a while now) tasks. So, let's see if I can direct you right to the link that when you enter the laptop model number, and you click the (I hope) fairly simple questions, you will be directed to the HP Support person who will chat to you.

If that is what you want (and if this works), Click Here.

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