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need help loading multiplayer game

by jodie / May 16, 2008 3:14 PM PDT

Using Windows XP SP2 with Intel IV processor, Java(TM)Re version 6u6
On dial-up.

Play only one multiplayer game called "RuneScape" and never had problems until recently.

Connection speed dropped from 24-26 kbps to 9.6-12 kbps about week ago when ISP came out with their "propel accelerator". ISP states slow speed is phone company's fault; phone company states not enough static on line to cause problems. I did install the "propel accelerator" and can tell a difference in "surfing" speed; however, now I cannot get onto the multiplayer game I enjoy. I can pull the game up; but when attempting to log in or load one of the worlds to play in, all I get is a red x in top left corner of screen. (Thinking it might be java, I deleted all Java showing in control panel; then went to and downloaded/reinstalled latest edition, i.e. "jre-6u6-windows-i586-p-iftw.exe" This did not fix the problem.)

I can load the world(s) by choosing the "Signed applet using Sun Java"; but cannot using the "signed applet using 'default java'" as I use to. And loggin in to get my messages is even worse in that I have to click an extra link just to get the screen so I can log in. All this to play the one game I have enjoyed playing for many years without problems.

Can anyone help me figure out what I have done wrong and fix it?

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Just a suggestion.
by MarkFlax Forum moderator / May 16, 2008 9:00 PM PDT

No real help from me but a suggestion.

Have you tested this by uninstalling the Propel Accelerator? If access to your game returns to normal then you have a choice, install and use for normal surfing, or leave uninstalled so you can continue playing RuneScape.

If uninstalling that makes no effect then I have no other ideas.


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by jodie / May 17, 2008 10:41 AM PDT
In reply to: Just a suggestion.

Sure did; even rebooted afterward.

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Last thing I can think of
by MarkFlax Forum moderator / May 17, 2008 9:47 PM PDT
In reply to: ...

Since Java seems to be, (may be), involved, can you do a System Restore to a date/time before all this started happening?

That should re-install the previous Java you had installed and remove the new one. It also should revert your system to before you installed the Propel Accelerator, and hopefully this will return your system to a game-working state.

Good luck.


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by jodie / May 18, 2008 11:05 PM PDT

Thank you. I did do a system restore. Still could not get on game as use to. (Had deleted all java prior to this and only had the latest version on pc; so guessing this caused problem.)

Sent RuneScape (multiplayer game I enjoy) technical request for information about Java it was using and was given an url. Downloaded that java, which turned out to be the update "5" instead of latest update "6". Downloaded that one and it fixed the problem.

Apparently I caused the problem myself by updating Java past what RuneScape had done. Still having problems with "dial-up" speed and doubt it will change. (Did take the propel accelerator off and doing so did not change speed or do anything I could notice. Will probably put it back but not sure as I really don't "surf" the web.)

Feeling frustrated that I invested in such a nice computer, keep it well protected, clean and updated, only to discover all I can get in my area is dial-up. grrrrrr

Anyway, did notice that now I have 5 javas showing in my Control Window.

J2SE Runtime Environment 5.0 update 1 (which I believe is the one RuneScape uses)

Java (TM) SE Runtime Environment 6 update 1
Java (TM) 6 update 2
Java (TM) 6 update 3
Java (TM) 6 update 5

Have no idea why I don't have #4 update.

Did find out Java placed an "automatic" update as it started connecting my pc to the internet without my permission. I went into its configuration and stopped this. I prefer to have more control over when I connect to the net.

Sure appreciate your help.
Thank you

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