Computer Help forum

General discussion

Need help fixing laptop

One week my laptop decided to self-destruct it is a Toshiba Satellite C855, first of all the speakers stopped working, then it got slower, then it started freezing and now anytime it turns on the Toshiba logo appears and it says it's scanning and repairing the drive but it only goes to 11% complete and doesn't go any higher. So anyway is there a way I can fix this?

Discussion is locked
You are posting a reply to: Need help fixing laptop
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Need help fixing laptop
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
This sounds like

In reply to: Need help fixing laptop

The hard disk has failed. Try a new HDD and use the restore media you made when you unpacked the laptop long ago. It may come back. Figure about 50 bucks to try.

If that's not possible get estimates.

Collapse -
You might start by giving it a good cleaning

In reply to: Need help fixing laptop

If you've not kept up with dust removal, it could simply be overheating. Otherwise, you may as well do a factory restore. You might try a Linux live CD to see if the sound problem is hardware related. If you get the sound working in Linux, it should work with Windows. I can't know the full extent of the failure be it hardware, software, malware or a combination but I'd make sure the cooling system is cleaned out and just consider a factory reset if problems persist. By this I mean you use factory restore media to return the laptop to its original state.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

SMART HOME

This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.