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General discussion

Need help fixing laptop

Mar 17, 2016 5:00PM PDT

One week my laptop decided to self-destruct it is a Toshiba Satellite C855, first of all the speakers stopped working, then it got slower, then it started freezing and now anytime it turns on the Toshiba logo appears and it says it's scanning and repairing the drive but it only goes to 11% complete and doesn't go any higher. So anyway is there a way I can fix this?

Discussion is locked

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This sounds like
Mar 17, 2016 5:09PM PDT

The hard disk has failed. Try a new HDD and use the restore media you made when you unpacked the laptop long ago. It may come back. Figure about 50 bucks to try.

If that's not possible get estimates.

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You might start by giving it a good cleaning
Mar 17, 2016 5:11PM PDT

If you've not kept up with dust removal, it could simply be overheating. Otherwise, you may as well do a factory restore. You might try a Linux live CD to see if the sound problem is hardware related. If you get the sound working in Linux, it should work with Windows. I can't know the full extent of the failure be it hardware, software, malware or a combination but I'd make sure the cooling system is cleaned out and just consider a factory reset if problems persist. By this I mean you use factory restore media to return the laptop to its original state.