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Need help extracting data from a laptop HD

by weiwentg / December 9, 2008 3:30 AM PST

Hi, all,

My GF's laptop's power supply died. We couldn't fix that, so we took the HD out and put it into a 2.5" drive enclosure. I need to recover the files in her My Documents folder, but when I plug the drive into a new computer, Windows denies me access. She had two user accounts, both with passwords, on her computer.

Her dead laptop has Win XP installed; the computer I'm trying to rescue from also uses Win XP. I do have a Mac laptop, but I'm sure there would be the same problem.

Any advice on how to recover her files?

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When you say ...
by Edward ODaniel / December 9, 2008 4:33 AM PST
"when I plug the drive into a new computer, Windows denies me access"

What EXACTLY do you mean?

Do you mean that the external drive does not show up in "My Computer" or Windows Explorer?

Do you mean that the drive shows up but you get an error message just by selecting the drive?

Or do you mean that the drive shows up and allows you to see the directories but does not allow you to access the directories or files?

If the last, discover the joys of TAKING OWNERSHIP -
http://support.microsoft.com/kb/308421

If not that last, then we definitely need more specifics.
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That worked, thanks!
by weiwentg / December 9, 2008 9:00 PM PST

Folks, that was exactly the problem. I'm a Mac user, and I didn't know what to search for. Thanks!!

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