Please download, install, update, then run a full system scan with the free malware removal program below:
SUPERAntispyware Removal Tool
Hope this helps and let us know what you find.
A few days ago, I wasn't on any weird sites or anything, but norton anti virus popped up, and said something about detecting a "high risk" on an infected file that had something called "VIEN.648.LISBON.A".
I hit 'OK' and it said "access denied", and the box repopped up. So every time I hit ok, the box would come back up. Then my toolbar changed to the windows 2000 or safemode kind of look.
So I restarted the computer, and ran multiple scans with norton, and spybot and came up with nothing. So I looked back at the log of the norton antivirus program, and I manually quarantined and deleted the file that was infected with "VIEN.648.LISBON.A".
Today though, it's been acting really slow, and when I turned the computer on I get pop ups saying that norton antivirus and my firewalls aren't turned on.
When I try to turn the firewall on manually in the control panel it says something like "Could not open due to an unidentified problem".
Then after all that, my CPU usage goes up to 100%, and everything goes back to the "safe mode" look.
What should I do to get rid of these problems?