Headphones & Mp3 Players forum

General discussion

Need firmware upgrade

by Bodrey / December 21, 2008 2:33 AM PST

I bought an mp3 player off of eBay that is very similar to the iRiver iFP-790. It has the brand name "Sunway" on the front of it. It's acting up and I'd like to upgrade the firmware to see if this fixes the problem(s). Unfortunately, there is nothing in the user manual about web sites to go to for technical support/firmware upgrades and there are no contact numbers. If you think you have one of these players and know how to get technical support for it please reply! I'd hate to have to throw out an otherwise functional mp3 player simply because I don't know where to go to get the firmware flash file.

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Hmmm... I Smell something fishy
by bjb7293 / December 24, 2008 11:05 AM PST
In reply to: Need firmware upgrade

I have found the "Sunway" website I think... oddly enough at www.heywell.net

I personally cannot find any sort of firmware updates there. I would encourage you to look since I don't own your product but something seems very fishy to me about this company.... for one the website doesn't equal the name of the company and two the pictures of their products look eerily similar to other products. Again, I DO encourage you to peruse the website.

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Doh!
by Bodrey / December 25, 2008 5:01 AM PST

I found a firmware update program that supposedly was for my mp3 player. Sure enough, it detected my player right away and showed that there was indeed a much higher update available. However, when I flashed the player it cooked it. So, I won't be buying any more knockoff electronics from eBay anymore. The next time I buy one it's going to be name brand and something I can get tech support for.

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