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Need Computer Help

by 2162 / November 10, 2006 12:59 PM PST

I am currently running my pc on windows xp and i have encoutered ra serious error. This is how it goes;

Everytime i hit the 'e' btton on my keyboard, windows calculator keeps opening, it also seems that this error also affects other keys as if i clcik the pause button on my kybord the letter c comes out. And at the moment, the only positiv thing bout this error is that it is an e count!.

Regards;
John Smith

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Options:
by MarkFlax Forum moderator / November 10, 2006 8:13 PM PST
In reply to: Need Computer Help

You've given no details about your system, especially what type of keyboard you're using, eg serial connection, USB, wireless, etc.

However the options you have are to determine if this is a keyboard issue or a PC issue.

To eliminate the keyboard;

1] If it is USB wireless with batteries, replace the batteries.

If that doesn't work;

2] Clean the keyboard. With the PC turned off, turn the keyboard upside down and shake gently. You'll be surprised what gets dropped into a keyboard. Then make sure none of the keys are stuck, or are loose. Clean the keyboard with alcohol based monitor screen wipes.

If that doesn't work;

3] Disconnect the keyboard and connect it to another computer. This checks to see if the keyboard is faulty.

4] Connect a different keyboard to this computer. This checks to see if the PC is faulty.

I hope this helps.

Mark

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Re:
by 2162 / November 11, 2006 6:06 AM PST
In reply to: Options:

ok thanks, but ive tried safe mode and the error still occurs. My kyboard is a 5 pin and a thing in the middle keyboard

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Dxdiag
by 2162 / November 11, 2006 6:09 AM PST
In reply to: Re:

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 00:08:44, 57600 bytes
| Driver: usbd.sys, 8/29/2002 23:00:00, 4736 bytes

----------------
Gameport Devices
----------------
+ VIA AC'97 Audio Controller (WDM)
| Location: PCI bus 0, device 7, function 5
| Matching Device ID: pci\ven_1106&dev_3058
| Service: VIAudio
| Driver: ac97via.sys, 8/3/2004 22:32:32, 84480 bytes
| Driver: ksuser.dll, 8/4/2004 01:56:44, 4096 bytes
| Driver: ksproxy.ax, 8/4/2004 01:56:58, 130048 bytes
| Driver: ks.sys, 8/4/2004 00:15:22, 140928 bytes
| Driver: drmk.sys, 8/4/2004 00:08:00, 60288 bytes
| Driver: portcls.sys, 8/4/2004 00:15:50, 145792 bytes
| Driver: stream.sys, 8/4/2004 00:08:04, 48640 bytes
| Driver: wdmaud.drv, 8/4/2004 01:56:58, 23552 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/4/2004 00:08:22, 10624 bytes

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 00:14:38, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 23:58:34, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 02:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 23:58:34, 24576 bytes

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Did you follow suggestions already given?
by glenn30 / November 11, 2006 6:26 AM PST
In reply to: Dxdiag

Did you follow MarkFlax's advice in isolating the problem to determine if it is a "keyboard" or "computer" problem? Seems like a proper course of action to me before getting into all these other things.

HTH

Glenn

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